Meet Jacinta.
For more than two decades, I've had the privilege of sitting with people in conflict.
As a lawyer, mediator, educator, and speaker, I've worked with families, professionals, organizations, and communities navigating some of life's most difficult conversations.
Over the years, I began to notice that the biggest shifts didn't happen because I found the perfect intervention.
They happened because I began seeing conflict differently.
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What Changed My Practice
For years, I believed what many of us are taught to believe: that my role was to help people solve conflict.
So I looked for better questions, stronger strategies, and more effective techniques. I worked hard to move conversations forward, ease tension, and help people find common ground.
And while those things certainly had their place, I began to notice that the moments that created the biggest shifts weren't the ones where I had the perfect question or the best advice.
They were the moments when I stopped trying to change people and started becoming deeply curious about how they were making sense of their world.
That changed everything.
It transformed the way I listened, the way I responded, and ultimately the way I taught others to approach conflict.
Today, my work is grounded in helping professionals see conflict differently.
Through workshops, advanced training, speaking, coaching, and the Curiosity Community, I help practitioners develop a deeper understanding of what drives human behaviour so they can create more meaningful conversations, support lasting change, and enjoy their work in a whole new way.
When we understand conflict more deeply, we become better listeners, better collaborators, and better humans.
I don't believe conflict is something to fear or fix.
I believe conflict is something to become curious about because curiosity creates understanding. Understanding curiosity creates insight. And insight is where lasting change begins.
Curious about getting curious? Start here.
I was tired of fighting people’s battles for them.
I began to redefine what advocacy is.
When I made the shift away from litigation, toward mediation, collaboration and education; I discovered there was a huge number of people looking for that kind of service from a lawyer.
There are many who are tired of the conventional approach of the lawyer as the expert who solves the problem- as they see it- for the client.
Curious?
Whether you're looking for professional development, planning an event, or just have a question, you're in the right place.
We’d love to hear from you! Send us a message, and we'll get back to you as soon as we can.