Practical training for the moments conflict work gets hard.

Short courses and destination trainings designed to help mediators and collaborative professionals understand resistance, respond with curiosity and move difficult conversations forward.

Explore Short Courses below!

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Notice more

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Understand differently

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Respond with curiosity

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Practice with confidence

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Transform your work

→ Notice more → Understand differently → Respond with curiosity → Practice with confidence → Transform your work

Essential Skills Series - Online

Resolution Professionals are asked to hold a lot at once: legal and financial decisions, practical problems, and the emotions that come with conflict. You’re trying to help people talk, make decisions and move forward. So why does a helpful question sometimes make someone shut down, dig in or push back?

Each short course gives you space to look more closely at what might be happening in those moments and practice a more useful way forward.

Start with the first course and go in order or choose the ones that speak to the challenges you’re facing in your work. Collaborative professionals are welcome, too.

Not sure which training is right for you?


Email Jacinta at hello@jacintagallant.com and tell us what’s coming up in your work.