Beyond Interests: Discovering and Working With What Matters

$247.00

Have you ever struggled to get (or keep) the conversation going about “what matters”?

When you try to explore “interests” – do those explorations ever fall flat or fuel more argument?

If so, you are not alone!

The problem-solving model most of us were trained in fails to meaningfully work with the human behaviours that get in the way of productive discussion.

This essential skills course will help you “listen more, tell less” so you can productively engage in discussions about what matters. You will learn to ask about, articulate, verify and keep track of what matters so you can use this information to develop the best possibilities for outcome.

We will learn how to keep what matters on table! It’s not a one-time thing, but a vibrant and encouraging part of each conversation.

Written Materials:

- Templates for asking about, articulating, verifying and recording what matters.
- Tips for noticing and responding to defensiveness
- Knowing when it is NOT time to problem-solve and what to do instead
- Optional Recommended Reading: Possible, William Ury’s latest book

Live 2-hr session:

February 17 , 2027, 3-5 pm EST. The training session will be recorded if you cannot attend live.