Pre-Mediation Individual Sessions: Preparing the Client for Dialogue (Not Debate)

$247.00

In this interactive session, we will focus on meaningful engagement with each individual client – building rapport and understanding that will help you support clients when they’re both in the room.

You will leave this course inspired to offer productive individual pre-mediation sessions that leave clients feeling more open and less reactive, without worrying about how this will impact their sense of your neutrality.

• Introductory video: Why individual pre-mediation meetings are so vital

• Creating the environment for reflection and openness – for all client “types”

• Explaining your role – without too much “telling”- and ensuring understanding

• More asking, less telling – how this supports client learning

• Noticing and responding to defensiveness

• Managing any “tugs” on your neutrality

Written Materials:

Checklist for individual client meetings

Tips for explaining your role and managing tugs on neutrality

The learning theory that supports individual client meetings

A mediation model that works in relational conflict

Live 2-hr session: November 18 , 2026 · [Start time]–[End time] [Time zones]

The training session will be recorded if you cannot attend live.